Help Desk
iPhone support, made simple
Whatever's going wrong, start here. Pick the route that fits your situation and we'll take you straight to the answer.
Try These First
Four fixes that solve most issues
Before anything else, these quick checks resolve a surprising number of everyday iPhone problems.
Force restart
Press Volume Up, then Volume Down, then hold the Side button until the Apple logo appears.
Check the charger
Try a different cable, adapter and outlet, and clean lint from the charging port.
Update iOS
Many bugs are fixed in updates — install pending updates over stable Wi-Fi while charging.
Restart the network
Toggle Airplane Mode, restart the phone, and power-cycle your router for connectivity issues.